Australia’s consumer regulator, the Australian Competition and Consumer Commission (ACCC), has announced a significant penalty of $100 million against Optus, a major telecommunications provider. The fine, pending approval from the …
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Optus Announces Upcoming Price Increases for Mobile Plans Optus has notified customers of a forthcoming increase in prices for select monthly mobile plans, effective June 4, 2025. The telecommunications provider …
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Here are the most common customer grievances directed at Australia’s telecommunications giants.
by adminBetween October and December last year, Australians lodged 15,297 complaints with the Telecommunications Industry Ombudsman, marking a 5.6% rise compared to the previous year. The predominant concerns included slow responses …