A customer at Queenstown’s renowned Fergburger received a receipt featuring a racist phrase instead of their name. This incident occurred on a Sunday afternoon and was shared on social media shortly after. The customer expressed their distress, questioning if they had been discriminated against.
In response, a representative for Fergburger expressed deep regret over the incident, issuing an apology to the affected customer and others who may have been hurt. They emphasised that such behaviour is unacceptable and contrary to the restaurant’s values. The spokesperson reassured that the establishment is committed to preventing such occurrences in the future, and they have initiated an internal investigation to address the matter.
Fergburger, a popular eatery, is a favourite among both locals and celebrities, including Ed Sheeran and Justin Bieber. The restaurant aims to use this feedback to improve their practices and maintain an inclusive environment for all patrons.