A recent study commissioned by the Australian government reveals that up to 79 per cent of Australians believe that generative AI will only facilitate automation of minor tasks within their jobs. This research aimed to assess the prospective influence of generative AI on the workforce while offering guidance to various sectors adopting this technology.
The report indicates that current generative AI technologies are likely to enhance job performance rather than replace workers, particularly in high-skilled professions. However, it also notes that the risk of automation is more pronounced in routine clerical and administrative positions. Occupations such as data entry and record-keeping are highlighted as those most susceptible to being replaced by AI.
Additionally, the study outlines potential advantages of generative AI, asserting that it can elevate the skill levels within the workforce. The technology is expected to drive an increased need for digital literacy and essential human capabilities, such as critical thinking, communication, and adaptability. Furthermore, it is propelling the rapid evolution of occupational skills.
While sectors like technology and finance are embracing AI adoption, other industries appear hesitant due to various challenges, including workforce skill deficits, lack of organisational readiness, and regulatory ambiguity. The report acknowledges that some groups of Australians, particularly women, older workers, First Nations Australians, and individuals with disabilities, may face heightened unemployment risks and marginalisation as a result of the AI boom due to existing occupational concentrations and gaps in digital access.
Overall, while generative AI holds significant potential for enhancing productivity and skill development, the study suggests that the transformation will affect sectors unevenly, highlighting the need for targeted support for vulnerable groups within the workforce.