An expert panel has been established to address significant issues surrounding the Sydney Trains network after a major overhead wiring failure at Strathfield Station led to widespread disruptions. The incident, which occurred during peak hours on Tuesday and affected 80% of services until Thursday, was exacerbated by persistent heavy rain that caused flooding over several tracks later in the week.
This independent review will see a three-member panel, comprising Kerry Schott, the head of Sydney Metro and Sydney Light Rail, former NSW Independent Transport Safety and Reliability Regulator head Carolyn Walsh, and former Ausgrid chief executive Trevor Armstrong. They will outline the review’s terms of reference this week and investigate three critical areas: the cause of the recent electrical failure, the effectiveness of recent investments in rail and fleet maintenance, and the adequacy of communication with passengers during service disruptions.
In addition, Sydney Trains has initiated its own internal investigation into the wiring failure and will share its findings with the independent panel. Transport Minister John Graham acknowledged the need for improvements within the rail system, recognising the frustrations expressed by the commuting public. He asserted that the panel’s focused and independent review would help identify the areas necessary for enhancement, including maintenance, punctuality, and customer communication.
Premier Chris Minns conceded that the government’s performance regarding Sydney Trains has been unsatisfactory, admitting they were on a “very short leash” with disgruntled commuters. He expressed regret over letting down those who depend on public transport. In response to the widespread service disruption, Mnns announced a fare-free day for commuters the following Monday as a gesture of goodwill, stating it was the least they could do to address the chaos experienced.
As the panel prepares to delve into these pressing issues, there remains a sense of urgency in addressing the systemic problems plaguing Sydney’s rail network to ensure improved reliability and customer satisfaction in the future.