Telstra has successfully resolved a significant outage that disrupted over 100,000 services along the NSW South Coast. The interruption, which began around 1:45 PM, was attributed to a power issue affecting on-site equipment, leading to the loss of various services including mobile, NBN, ADSL, and PSTN.
As technicians worked diligently to rectify the situation, services began to come back online in phases. Mobile and NBN connections were restored first, with ADSL and PSTN services following shortly after.
In a recent update, Telstra announced that all affected services have now been fully restored. The company expressed gratitude to customers for their patience during the resolution process, highlighting their commitment to resolving the issue swiftly.
The incident serves as a reminder of the vulnerabilities inherent in communication infrastructure, but the rapid response and restoration efforts demonstrate Telstra’s ability to manage and rectify such challenges effectively.