The Anko heated elbow pad, available for purchase online as well as at Kmart and Target stores nationwide, has been recalled due to safety concerns. This rechargeable heating device is designed for application on the elbow; however, it has been reported that the pad can overheat if improperly positioned or wrapped too tightly around the arm.
This overheating poses a potential risk of burn injuries, particularly affecting those with heightened sensitivity to heat. As a precautionary measure, customers are strongly advised to cease using the pad immediately. They should return it to the point of purchase to obtain a full refund. For those unable to return the product in person, contact with the retailer is encouraged.
Customers can reach Kmart’s customer service at 1800 124 125, available weekdays from 7am to 6pm AEST. For inquiries related to Target, the contact number is 1300 753 567, with assistance offered Monday to Friday from 9am to 7pm AEST, and on Saturdays from 9am to 5pm AEST.